Frequently Asked Questions

Yes, we manufacture each and every one of our products from the moment it starts as a sketch. Everything is proudly made in Ecuador.

Yes, Serrana full-grain leather is a high-quality, handcrafted leather, and it is Ecuador’s most exported leather thanks to its freshness, softness, and durability.

We offer vegan options made with fully synthetic leather, and our eco-leather also does not use environmentally harmful plastics. We also have cotton fabrics available for shoes or clothing.

We carry men’s sizes 37 to 47, women’s sizes 33 to 43, and kids’ sizes 18 to 33.

Between our leathers and fabrics, we have more than 50 options available for you, and you can mix and match them across any of our models.

Yes—we ship within Ecuador through Servientrega, and the shipping cost ranges from $5 to $10 (Galápagos).

Yes—we ship internationally via DHL or FedEx if you need express delivery, and the cost ranges from $90 to $150.​

If you don’t need the order to arrive express, we ship internationally three times a year for $48.

Yes, we make special shoes for conditions like bunions, diabetic foot, wide insteps, hypersensitive feet, or similar needs.

We have a payment link for credit cards or PayPal; however, we especially appreciate payments via bank transfer, deposit, or cash.